December 5, 2006

Practice “Expectation Management” in your Outsourcing Endeavors

Last week, I had a good dialogue with one of my outsourcing partners regarding the topic of “Expectation Management”. Have you heard of this lingo before? My partner enlightened me on this new terminology and the important of practicing Expectation Management in all our outsourcing endeavors.

First of all here is a definition of ”Expectation Management” that I came across:  More

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